How we work

Clear process. Hard rules. No theater.

This industry is full of people selling miracles to desperate account owners. We built this page so you can see exactly what we do, what we refuse to do, and how we charge, before you ever talk to us.

The rules we never break

Our operating principles

Official channels only

Every appeal, verification and escalation we handle goes through the review channels Meta provides. No hacks, no bought contacts, no grey routes. If a case cannot be won through official process, we say so.

We refuse guilty cases

During the free review we assess whether the enforcement looks wrongful. If the evidence shows the violation actually happened, we decline the case and explain why. We appeal errors, we do not help evade enforcement.

No guarantees, ever

The final decision is always Meta’s. We quote our track record honestly: by case type, for accepted cases, with real anonymized examples. Anyone quoting a flat 99 percent for everything is selling you something else.

Not a law firm

We provide Meta policy and appeal consulting, not legal services. If your situation needs a lawyer, for example an ongoing lawsuit or criminal complaint, we tell you that instead of pretending otherwise.

Step by step

From first message to final decision

  1. 01

    You reach out

    Email or WhatsApp, in English or Turkish. Describe what happened in your own words and include the notice you received.

  2. 02

    Free case review

    We assess the flag type, the timeline and your goal. You get a straight answer: yes with a plan, or no with the reason.

  3. 03

    Fixed quote

    If we accept the case you get a fixed fee and a realistic time range before anything starts. No hourly meters, no surprise add-ons.

  4. 04

    We run the process

    Evidence, submissions, escalations, reviewer requests. You get updates at every stage and copies of everything filed on your behalf.

  5. 05

    Final decision

    The case ends with a restored account or a final answer and a plain explanation of what it means and what comes next.

Pricing approach

How fees work

The case review is always free. You should never pay to find out whether you have a case.

Accepted cases get a fixed fee quoted upfront, based on the case type and the number of official stages it will likely need. Personal account cases and business cases are priced differently, and we tell you the number before any work begins.

For agencies and businesses that advertise continuously, we offer amonthly advisory arrangement: structure and policy risk reviews, plus same-day response when something gets flagged. Details on the Business Manager page.

Frequently asked questions

Why do you refuse cases where the violation really happened?

Two reasons. First, appealing a justified enforcement wastes your money on a process built to say no. Second, our credibility with the work depends on only bringing genuine errors to review. Saying no to bad cases is why our accepted cases do well.

Do you offer refunds if the appeal fails?

The fee structure is explained before we start, including what happens on a negative final decision. What we never do is charge for stages we did not perform or keep quiet about a case going badly.

Why should I trust you over services promising guaranteed recovery?

Because guaranteed recovery does not exist. Meta makes the final decision in every case. Services promising certainty either take money for nothing or use methods that risk your account permanently. Our promise is different: honest assessment, correct process and full transparency.

Can we talk before I share any documents?

Of course. The first conversation needs only your description of what happened. Documents come later, and only the ones the official process actually requires.

Get your case reviewed today. It is free.

Send us what happened and hear back within 24 hours. If the ban looks deserved, we decline and say why. If there is a real path through Meta’s official channels, we map it for you.

Free case review