Case studies
Real cases, told honestly
Every case here is real and anonymized: identities, handles and identifying details are changed or removed. We publish the case type, what the client had already tried, what we did through official channels and how long resolution took. No cherry-picked miracle stories: this is what the work actually looks like.
Wrongful impersonation disable
Fitness influencer, 480K followers, disabled for impersonation of herself
A creator was flagged as impersonating the public figure she actually is. Restored through identity verification and a correctly framed appeal.
Account takeover recovery
E-commerce brand account hijacked, email and 2FA changed by attacker
A phishing link took over a shop's Instagram. Recovered through Meta's identity flow while the attacker was actively scamming followers.
Business Manager restriction
Marketing agency, Business Manager disabled with 14 client ad accounts inside
One flagged ad account froze an entire agency. Restored through the account quality appeal, then restructured so it cannot cascade again.
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