When WhatsApp bans a number, the app shows that the number can't use WhatsApp and offers a Request review button; WhatsApp says most reviews are completed within 24 hours, and if there is no option to request a review, the ban is final. Only WhatsApp can ban or unban an account: WhatsApp states that third-party services cannot remove a ban, and contacting WhatsApp outside the review process does not speed it up. What we do is the work around that button: work out why the number was banned (unofficial WhatsApp apps, bulk or automated messaging, spam reports, a hacked number), make sure the review request is made at the right moment, and help you, and especially businesses, change what triggered it so it does not happen again.
Sound familiar?
The process
Send us screenshots of the ban screen and tell us how the number was used. We tell you honestly what the screen means, whether a review is still possible, and what we can and cannot change. Where the only real step is tapping Request review, we say so.
WhatsApp bans accounts it believes break its Terms of Service, for example through spam, scams or risks to users’ safety. We work out which pattern your usage resembled: unofficial apps, broadcast and bulk messaging, contacts who never saved your number, links that look like spam, or a compromised number.
The review is requested inside the app, one phone number per appeal. We make sure you request it on the right number, at the right time, after anything that would trigger the same flag again has been removed. Contacting WhatsApp through other channels or other accounts does not speed it up, and we will not suggest it.
For businesses, most bans come from how messages are sent rather than what they say. We review opt-in, message volume, templates and the tools in use, and recommend a setup that fits WhatsApp’s rules for business messaging.
If the number is unbanned, we cover what to change first so it stays that way. If the ban is final, we explain honestly what that means for the business. WhatsApp’s Terms of Service say that if your account is disabled you agree not to create another account without WhatsApp’s permission, so we do not suggest workarounds; we help you keep customers informed through your other channels instead.
Before we start
Straight answer
Only WhatsApp can lift a ban, and the review itself is a button in the app. Our value is in the diagnosis, the timing and the prevention, not in a back channel, because there is none. Bans caused by unofficial apps or genuine spam patterns often stand. Anyone who promises to unban a number for a fee, or asks for your verification code, is running a scam: WhatsApp states that third-party services can’t ban an account or remove a ban.
No, and nobody outside WhatsApp can. WhatsApp states that only WhatsApp can ban or unban an account and that third-party services cannot remove a ban. We help you understand why it happened, request the review correctly and stop it from happening again.
WhatsApp says most reviews are completed within 24 hours, and you receive a WhatsApp notification once a decision is made. You can check the status by opening WhatsApp.
WhatsApp says that if you do not see an option to request a review, the ban is final and cannot be appealed.
Not while the ban is active. WhatsApp says you cannot access your chat history or backups while the account is banned, and a backup can only be accessed after the phone number tied to it is unbanned.
Never. Nobody legitimate will ask for the six-digit code WhatsApp sends you. Sharing it hands over the account.
Send us what happened and hear back within 5 business days. If the ban looks deserved, we decline and say why. If there is a real path through Meta’s official channels, we map it for you.
Cannot wait 5 days? Priority chat, first reply within 6 hours, US$2.99