Priority chat
Skip the 5-day queue: a case specialist replies within 6 hours
Our free case review answers within 5 business days. When you cannot wait, a priority chat gets you a first reply within 6 hours and a live, one-hour text conversation with a case specialist who reads your notice and evidence and maps the official route for your Instagram, Facebook, YouTube or Reddit problem.
Priority chat
US$5 US$2.99 · one-hour live text chat
Launch price, 40% off · ends 31 October
Skip the 5-day wait. Talk it through with a case specialist.
- First reply within 6 hours of payment. Free case reviews take up to 5 business days.
- A case specialist from our team reads your notice and evidence, then tells you which official channel fits your case, in what order, and what to write.
- You leave with a short written action plan.
- Guidance only: we never log in to your account, never ask for passwords or codes, and no one can guarantee a platform's decision.
If we cannot start your chat within 24 hours, you get a full refund. The free case review stays available, with replies within 5 business days.
What we cover in the hour
- Which state your account is in (disabled, suspended, locked, hacked, restricted, terminated) and what that state allows.
- The official channel that fits your case, and the order to use them in.
- What evidence to gather and how to word the appeal or report.
- What to avoid while a review is open, such as duplicate appeals or replacement accounts.
- An honest view of your chances, including when there is no path left.
Questions
What happens after I pay?
You are taken to a confirmation page with a button that opens WhatsApp with a ready message. Send it, and a case specialist from our team replies within 6 hours and starts your one-hour chat. If we cannot start within 24 hours, you get a full refund.
Who will I be chatting with?
A case specialist from the Said Media Agency team, the same people who handle our full cases. We are an independent consultancy. We do not work for Meta, YouTube, Google or Reddit, and nobody can contact a platform reviewer on your behalf.
Is this the same as hiring you for my case?
No. The chat is guidance: we map the right official route and tell you what to send, and you file it yourself. If your case needs full casework, we will tell you, and the free case review remains available.
Will you need my password or access to my account?
Never. We do not log in to client accounts, and we never ask for passwords, two-step codes or backup codes. Anyone who does is a warning sign.
Can you guarantee my account comes back?
No one can. Every decision belongs to the platform. What we can do is make sure your case goes through the right channel with the right evidence, and tell you honestly when there is no path left.