Facebook account recovery

Facebook account recovery for wrongful disables and lockouts

Official channels only

A disabled or locked Facebook account can be appealed through Meta's official review process, and a wrongful decision can be reversed with the right evidence. Facebook cases have their own complications: personal profiles tied to business Pages, groups you admin, and ad accounts that stop the moment your profile does. We handle the appeal and account for everything connected to it.

Sound familiar?

Situations we handle

  • Your personal profile was disabled and it took your business Page, groups and ad account down with it.
  • Facebook locked your account for suspicious activity and the confirmation steps loop endlessly or reject your ID.
  • You were flagged for violating community standards over content you did not post or that was clearly misread.
  • Your account was disabled for inauthentic identity even though you use your real name.
  • You manage a community or marketplace presence that is now frozen and losing trust daily.

The process

What working with us looks like

01

Free case review

You show us the exact notice Facebook gave you and what you have tried. We map what was hit: profile, Pages, groups, ad assets. Then we tell you honestly whether an appeal has a real basis.

02

Diagnosis

Disabled and locked are different states with different official routes, and the flag type changes the evidence needed. We identify exactly which state and policy applies before anything is filed.

03

Evidence preparation

Identity documents, proof of Page and business ownership, and a statement written for how Meta reviewers actually read appeals: short, factual and tied to the policy in question.

04

Official appeal submission

We file through the correct official channel for your case, including the review paths available for connected business assets, in the order that keeps every option open.

05

Follow-through

We track the review, handle requests for more information and escalate to the next official stage when a decision is wrong or does not arrive. You get updates at every stage.

Before we start

What we need from you

  • The exact wording of the disable or lock notice, as a screenshot.
  • Your profile name and links to any Pages or groups you manage through it.
  • A short honest history of the account and the events before the action.
  • Any appeals you already submitted and their responses.
  • Government ID matching the profile name, ready for Meta’s own upload step. You upload it to Meta yourself.

Straight answer

About success rates

Most accepted Facebook cases end with the profile or its business assets restored, and identity related flags in particular have a strong record when the person behind the account is genuine. As with everything we do, we quote outcomes for accepted cases only, we never promise a result, and we decline cases where the violation looks real.

Read our full case acceptance policy →

Frequently asked questions

My whole business ran through my personal profile. Everything is down. Where do we start?

With the profile, because Pages, groups and ad accounts hang from it. In parallel we check which connected assets have their own review path so nothing waits unnecessarily. This is the most common Facebook case we see.

Facebook keeps rejecting my ID. Why?

Usually a mismatch between the document and the profile data, a low quality photo, or a name format difference. Reviewers process these quickly and mechanically, so the document has to be right the first time. Preparing it correctly is part of our work.

Is a locked account the same as a disabled account?

No. Locked means Facebook wants to confirm your identity and the account comes back after successful verification. Disabled means a policy decision was made against the account and needs an appeal. The routes are different, and using the wrong one wastes weeks.

Can you speed up Facebook review times?

No one can make Meta review faster, and anyone claiming to has no honest way to do it. What we can do is prevent the delays you control: wrong channels, missing evidence and appeals that need to be redone.

What if the final appeal is rejected?

We tell you plainly, explain what the remaining options are if any exist, and help you plan continuity, such as securing a new presence properly. We do not sell false hope after a final decision.

Go deeper

Guides on this topic

Facebook Marketplace access restricted: why sellers get blocked and how to request a review

Facebook limited or suspended your Marketplace access? What 'at risk' means, the Commerce Policy rules that block sellers, and how to request a review.

Facebook disabled for 'account integrity': what Meta means and the evidence that helps

Facebook disabled your account for account integrity? What Meta's policy covers, which part likely applies to you, and the evidence that helps an appeal.

Facebook restricted your account but did not disable it: the reasons and how long limits last

Facebook restricted your account but did not disable it? The strike ladder behind it, how long each limit lasts, and where to see and appeal it.

Facebook disabled your new account right after you created it: why, and the one appeal to file

Facebook disabled your account right after you signed up? The identity and spam rules behind it, why it keeps happening, and the one appeal worth filing.

'Your Facebook account has been permanently disabled': what the notice means and what is left

Facebook says your account is permanently disabled? What the notice means, why no further review is offered, and the few official routes that remain.

Facebook hacked and then disabled: proving the violations were not yours

Your Facebook was hacked, then disabled for what the hacker did? Why it happens, the evidence that proves a takeover, and how to write the appeal.

Facebook disabled your account: how the appeal works now, and what the 'appeal ID' request means

Facebook suspended or disabled your account? The appeal now starts at login, within 180 days. What replaced the old forms, and how to handle an ID request.

Facebook Page ownership dispute: who can claim a Page and the proof Meta asks for

A former employee, agency or partner holds your Facebook Page? Who can file Meta's Page admin dispute, the three documents it requires, and the other routes.

Facebook hacked and the password changed: the official recovery steps, in order

Hacker changed your Facebook password, email or phone? The official recovery steps from Facebook's Help Center, in the order that works, and what to avoid.

How to contact Facebook support in 2026: the channels that work, and the numbers to ignore

Facebook has no support phone line or general email. The real ways to reach Facebook support in 2026, matched to your problem, and how fake helplines work.

Facebook disabled your account for 'community standards' with no example: how to appeal blind

Facebook disabled you for community standards but won't say which post? How to find the likely category, what to attach, and the appeal order that works.

Facebook Page lost with a disabled profile: recovering Pages, groups and ad assets

Your Facebook profile was disabled and your Page, groups and ad account went with it. Which assets return with the profile and which need their own process.

Facebook 'suspended', 'disabled' or 'locked': three different problems, three different appeals

Facebook suspended, disabled or locked? What each word means, how to tell which one you have, and the official route for each.

Get your case reviewed. It is free.

Send us what happened and hear back within 5 business days. If the ban looks deserved, we decline and say why. If there is a real path through Meta’s official channels, we map it for you.

Cannot wait 5 days? Priority chat, first reply within 6 hours, US$2.99

Free case review

Priority chat

Facebook account disabled or locked?

Don’t wait 5 days. A case specialist replies within 6 hours.

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Not started within 24 hours? Full refund. We never ask for passwords or login codes.