Resource hub
Every official Meta appeal channel, in one place
These are the real, official routes Meta provides for account and ad problems. Everything we do professionally runs through channels like these. Bookmark this page: we keep it updated as Meta changes its forms and flows.
Last verified: 2026-09-26
Instagram: disabled or suspended accounts
Instagram Help Center: disabled account overview
The official starting point. Explains why accounts get disabled and links to the in-app appeal.
In-app appeal (log in to trigger it)
For most disables the first appeal opens when you try to log in to the disabled account. Follow the on-screen steps before anything else.
Meta Account Recovery Hub
Meta's official recovery hub for Facebook, Instagram and Threads. The old "My Instagram account was disabled" web form has been retired; its address now opens the Help Center home page.
Instagram & Facebook: hacked accounts
instagram.com/hacked
Official recovery flow for hacked Instagram accounts, including when email and phone were changed.
facebook.com/hacked
The Facebook equivalent. Starts the compromised-account recovery flow and secures the account.
Instagram Help: hacked accounts overview
Official documentation of every hacked-account scenario Instagram recognizes, with routes for each.
Business Manager & advertising
Meta Business Help Center
The hub for every business asset problem: ad accounts, Pages, Business Manager, commerce.
Account Quality dashboard
Shows every restriction on your assets and is where official appeals for ad restrictions are filed. Check this first.
Advertising Standards (ad policies)
The policy text your ads are reviewed against. Restriction appeals argue within these rules.
Business verification overview
Business verification often becomes required during Business Manager reviews. This is the official process.
Policies worth reading before any appeal
Meta Community Standards
The policy framework behind most account-level enforcement on Facebook, Instagram and Threads. The old Instagram Community Guidelines page now redirects here.
Meta intellectual property help
Copyright and trademark complaint and counter-notice processes, for accounts hit by IP strikes.
Oversight Board
The independent body that reviews selected Meta content decisions. Relevant only for a narrow class of cases, but worth knowing it exists.
A warning about unofficial routes
If a service offers recovery through anything not on this page, and especially through insider contacts, panel access or guaranteed results, you are looking at a scam or at something that will put your account at permanent risk. The official channels above are the only routes Meta recognizes. Our work is knowing how to use them well.
Tried the official channels and got nowhere?
That is usually where we come in. The free review tells you whether your case still has a path, and which of these channels it runs through.
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